Back to Home

Privacy Policy

Last Updated: October 14, 2026

1. Our Commitment to Your Privacy

At Conflict Room, we understand that relationship communication is highly sensitive. Our core philosophy is built on Insights, Not Interception. We are committed to helping you communicate better while strictly protecting the raw content of your conversations.

2. What We Collect and How We Process It

  • Text Messaging Rooms: Messages are processed to identify language that may increase escalation and to offer optional coaching or suggested rewording before a message is sent.
  • Audio Argument Rooms: Audio is temporarily recorded on your device, securely transmitted for transcription, and immediately discarded from our servers once the AI analysis is complete. We do not store audio files.
  • Account Information: We store basic authentication information, such as your email address and provider identifiers, to manage your account and access. Device biometrics may be used by Apple, Google, or your operating system; Conflict Room does not receive or store biometric templates.
  • Conversation Check-Ins: You may optionally record how a conversation left you feeling and add a private note. We encrypt these responses and retain them with your session history so you can revisit your reflection. Your partner cannot see your check-in. Selected feelings, including a feeling you write in your own words, may appear in your therapist’s recap when therapist sharing is enabled and both participants have acknowledged the disclosure. Optional notes remain visible only to you. Check-in responses are not sent to AI providers.

3. The Therapist Sharing Model (Important)

If you use Conflict Room via a license provided by a mental health professional or therapist, it is critical that you understand what they can and cannot see:

  • WHAT THEY CANNOT SEE: Your therapist never has access to the raw text messages, audio recordings, or direct transcripts of your conversations. Private conversation content and optional check-in notes are excluded from therapist recaps.
  • WHAT THEY CAN SEE: With therapist sharing enabled and both participants’ disclosure acknowledgments, your therapist may receive high-level, AI-generated conversation patterns, aggregate Communication Scores (Calmness, Clarity, Empathy), general themes, and suggested topics for a future session. They may also see each participant’s self-reported exit feelings and when they were recorded, separately from AI scores. These outputs are not clinical findings or diagnoses.

4. Data Retention and Deletion

You own your data. You may delete your account and all associated session history at any time directly through the Profile settings. Once deleted, this information cannot be recovered.

5. Third-Party Processing

We use third-party service providers, including large language model providers such as OpenAI, to generate communication coaching and reflection. Relevant content is transmitted through secured APIs only when needed to provide the requested feature and is handled under the provider controls and contractual terms applicable to our account.

6. Website Analytics

With your permission, our website uses Google Analytics to understand page visits, general device and browser information, referrals, and interactions such as App Store or Google Play clicks. We do not send messages, audio, transcripts, relationship details, account email addresses, or other conversation content to Google Analytics. You may decline analytics when prompted; your choice is stored in your browser.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@conflictroom.com.